An Impressive Help with Watering the Plants in My Office While I Was Away

Water every 2nd day

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上个月,我拿了2周的年假,与家人一起去渡假。临放假之前,我交代一位日常负责行政管理的同事帮忙给我办公室里的花草浇水,因为她有每个人的办公室的钥匙。她问具体要求是什么,我就说大概两天浇一次就可以了。 渡假完毕回来上班的那天早上,我在办公室里发现一张小纸片。它让我十分感动,也让我对那位同事留下了非常良好的印象。帮忙浇花的这么一件小事,她可以管得非常妥当。 在那纸片上,她预先列出了每一次浇花的具体日期,每次她进我办公室浇花完毕后,就在相应的日期上打个勾。其中有一天本来是需要浇花的,是星期四(9月8日),但那天她请病假了,于是当她星期五(9月9日)回来的时候就把日期改了,马上补浇。 就是这么一件小事,它能透露出行政管理中的三个重要事项:

第一,有任务,但没有具体要求,就要把具体要求搞清楚,再行动;

第二,执行任务时,要有计划,有安排,有提醒,有监控,有记录;

第三,出现问题时,要灵活处理,尽可能作补救,努力继续按原计划执行任务。

做到这三点,进一步来说,还能意味着什么呢?——假如虽然按照要求浇花了,但是花死了,那么责任就不在于执行者身上,而在于决策者。这果然是拥有多年行政管理经验的人员的行事作风!与这样的同事一起工作,办事起来,我会感到很放心。 我们在日常的工作上和生活上做的各种小事都在给别人一种什么印象呢?这个小故事,值得大家借鉴!在此附上那张小纸片:

A Taste of “Agile Project Management”

Crisp Planning Poker Deck

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In a recent presentation by Wayne Barker, a Lead Consultant at Thoughtworks Australia, I had a taste of Agile Project Management.

To make it simple, “Agile” is actually a management tool to deal with conflicts of interest during the life cycle of the project. Wayne used a case study to give . . . → Read More: A Taste of “Agile Project Management”

Managing e-learning projects across multiple institutions: a presentation at Informa E-Learning Summit

I was invited to give a presentation at the Informa E-Learning Summit in Melbourne last week. My talk covered the best practices for managing e-learning projects across multiple institutions, the instructional rationale behind the e-learning development, and the implications for enterprise architecture design. Below are the on-site voice recording and the PowerPoint slides. I look forward to a further discussion with those who are interested in this topic. . . . → Read More: Managing e-learning projects across multiple institutions: a presentation at Informa E-Learning Summit

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