Richard Wenchao He, July 23rd, 2010% This plan describes the background, purposes, limitations, stakeholders, decisions, questions, methods, participants, instruments, procedures, logistics, and timeline for the evaluation of Chao Yue IELTS Online Tutoring System, which is an e-learning program for IELTS candidates who have purchased IELTS preparation books on www.cyielts.com.au. The methodology, procedures, and instrumentation included in this plan are based on several meetings between members of the development team and the evaluation team, as well as a review of several draft design documents. The primary objective of this evaluation is to provide timely and accurate information to support decisions regarding the enhancement and marketing of the e-learning program. The evaluation project will involve students and teachers who are to go through the standard instructional process and complete tests and/or questionnaire and/or interview. The system log will also be used for data analysis. The evaluation project will start on 1 June 2009 and finish by the end of the month. The estimated cost will be $27,200. This plan is to be reviewed, revised and approved in the first week of June. . . . → Read More: Evaluation Proposal for an Online IELTS Writing Tutoring System
Richard Wenchao He, July 23rd, 2010% This paper aims to investigate issues and challenges within the tasks of web-based systems integration through a comparative analysis of two cases—aquarelle.com and amazon.com. The investigation was implemented from the customer perspective and the IT perspective. The data were mainly collected from the author’s personal experience of using the websites as a customer. Then the author revisited and tested the websites in order to examine and justify the issues and challenges of their systems integration. Justification of the better business model is made and practical proposition is provided based on the data analysis and the results. . . . → Read More: Issues and Challenges of Web-Based Systems Integration: a Case Study of Aquarelle.com and Amazon.com
Richard Wenchao He, July 23rd, 2010% Emergent Medical Service in the Netherlands has experienced difficulties in saving acute myocardial infarction patients’ lives by avoiding delay for treatment. A new knowledge system should be introduced to the organization to improve their business processes. Before a proper solution to the problem is developed, an insight into the organization is necessary. In this paper, CommonKADS methodology (Schreiber et al. 2000) is used to perform a scoping and feasibility study and an impact and improvement study by modeling the organization from different aspects. . . . → Read More: Modeling Emergent Medical Service in the Netherlands with CommonCADS
Richard Wenchao He, July 15th, 2010% Emergent Medical Service (EMS) in the Netherlands has experienced difficulties in saving acute myocardial infarction (AMI) patients’ lives by avoiding delay for treatment. The problem was associated with various weaknesses of the service system, which included (1) delay of patient (i.e., the patients did not contact their GP or EMS when the AMI occurred), (2) delay of GP (i.e., it took some time for the patients to see a GP and it took some time for the GP to diagnose the patients and decide to redirect them to EMS), and (3) delay of treatment (i.e., when the patients were delivered to the hospital, they might not receive treatment immediately) (He 2009). As a result, a new solution proposed by EMS was to allow citizen to call EMS directly. An alternative solution proposed by He (2009) is to develop a priority service system for AMI patients and only let this kind of patients bypass the GP. In He (2009), the service processes within EMS has been analysed through a CommonKADS framework (Schreiber et al. 2000), but some theoretical and practical issues were not covered under the CommonKADS framework and still left unsolved. This paper will use another two frameworks to analyse the unsolved issues associating with the implementation of the solution by He (2009) from a social perspective. . . . → Read More: Social Analysis of Emergent Medical Service in the Netherlands
Richard Wenchao He, June 30th, 2010% Pageviews:1221
Knowledge Management System for Web 2.0 Technology-Supported Electronic Television Program Guide
Wenchao He Michael Jefferies Shankai Zhang Han Qin
School of Information System and Technology
. . . → Read More: Knowledge Management System for Web 2.0 Technology-Supported Electronic Television Program Guide
Richard Wenchao He, June 29th, 2010% This is a presentation that I gave in University of Wollongong on 1 April 2010. It is about the impacts of Enterprise Architecture Design skills on IT graduates’ early career development. . . . → Read More: EAD and Its Implications in an M.ICT Graduate’s Early Career
Richard Wenchao He, August 10th, 2008% The Semantic Web is the emerging landscape of new web technologies aiming at web-based information and services that would be understandable and reusable by both humans and machines. Its advent and the relevant technologies, tools and applications provide e-learning development and research with new contexts and opportunities. Enterprise e-learning solution can particularly benefit from the incorporation of Semantic Web technologies because of the nature of enterprise context—it requires that not only learning per se but also business processes should be taken into account, and Semantic Web technologies can optimise the solution so that the business goals can be more easily and likely achieved. This paper will explain the benefits and the approaches of incorporating Semantic Web technologies to enterprise e-learning solutions, and use the Ernst and Young example to demonstrate how to propose Semantic Web technologies to a given e-learning solution. . . . → Read More: Incorporating Semantic Web Technologies to Enterprise E-Learning Solutions
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